Benchmarking Canada - a unique approach
5th Canadian Quality Congress, Calgary
September 2013
Executive Strategy Manager - ESM
5th Canadian Quality Congress, Calgary
September 2013
ISO Technical Committee 253 Workshop
Western Canada Water, Calgary
June 2013
Breaking Organizational Silos - change management best practice
Association of Change Management Professionals (ACMP) Toronto Chapter
March 2013
Partners and Stakeholders Management Programme - PSMP
Department of Transport Sharing Success Summit
June 2012
Organizational Excellence: an integrated approach
Balanced Scorecard Forum 2012
April 2012
A Practical Guide to Performance Benchmarking - full day workshop
Balanced Scorecard Forum 2012
April 2012
Benchmarking UAE Style
6th International Benchmarking Conference
March 2012
Process Benchmarking a Balanced Scorecard system
Water Utility Management International, International Water Association
June 2011
ADSSC Risk Management - best practice approach
Enterprise Risk Management MENA Conference
April 2011
Strategic Performance Management @ADSSC
Canadian National Water and Waste Water Benchmarking Initiative
April 2011
Rapid Growth - Abu Dhabi Perspective
Water Services Association of Australia (WSAA)
October 2008
Six Sigma - is your company ready?
2nd Middle East Six Sigma Summit
July 2007
2015: Shaping Egypt's Strategy
10th EUROMONEY Cairo Conference
Sept 2005
Performance Management and Benchmarking
Middle East Performance Measurement & Benchmarking Conference
June 2004
Quality Evening QE 2001
Series of 9 best practice sharing seminars
March - Nov 2001
Advanced Management Best Practices
Institute of International Research
October 1998